Structuring a training session is essential to optimize impact and retention. In itself it requires minimum instructional design notions so that the training is not simply a “presentation”. The current situation adds a challenge: distance. Let’s see how to...
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This week we are in Paris, France, on the magnificent Place Vendôme. Why? First of all because t is a key luxury shopping location, especially for watches and Jewelry brands, from Cartier to Breguet, from Hublot to Van Cleef...
This week we travel to Milan, one of the greatest shopping cities in Europe with almost 5 billion USD spent every year by international tourists. Via Monte Napoleone is very famous for its luxury boutiques (Prada, Gucci, Cartier, Dior,...
Strangely enough, team management is rarely taught, either in business schools, or within companies. If you are lucky enough, you attend the occasional 2-day training (not guaranteed). In retail the floor is king, so a manager will often refine...